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Shipping & Returns

SHIPPING

  1. All orders will be shipped from Tokyo, Japan within 5 business days unless otherwise specified.
  2. All orders will be delivered by EMS unless otherwise specified.
  3. All prices are exclusive of the delivery cost which will be added at checking out process.
  4. Local tax in your country, such as import tax, are payable by the buyer.

Check the shipping cost:
https://www.post.japanpost.jp/int/charge/list/ems_all_en.html

 

RETURNS AND REFUNDS

Returns
- You have 7 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.p> If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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